Website Maintenance and Support
Keep Your Website Secure, Updated, and Ready to Grow
With Dynamic Spark’s Hosting, Maintenance, and Security Plan, you’ll have a trusted partner dedicated to ensuring your website stays fast, secure, and aligned with your business growth.
Grow Your Business with a Trusted Partner by Your Side
At Dynamic Spark, we understand that running a business is no small feat. Your website should be an asset that helps your business grow and succeed—not a source of stress. That’s why we’re here to partner with you, working together to ensure your website is secure, up-to-date, and performing at its best.
With our Website Hosting, Maintenance, and Support Plan, you’ll have a team dedicated to keeping your website healthy and thriving, so you can focus on what you do best: growing your business.
We don’t just manage websites; we collaborate with you to create an online presence that truly reflects your brand, engages your customers, and drives your success.
The Challenge: A Website That Needs Care to Thrive
You’ve worked hard to build your business, and your website is a crucial part of that growth. But as your business evolves, your website needs regular care and attention to keep up. Without the right support, it can quickly fall behind—missing updates, slowing down, or facing security risks. This can make it harder for your customers to connect with you and trust your brand.
You deserve a website that helps you, not one that holds you back. That’s where Dynamic Spark comes in. We’re here to help your website evolve with your business, ensuring it stays a strong, reliable tool for growth.
The Plan: A Collaborative Partnership for Long-Term Success
Website Hosting Built for Growth
A solid foundation is key. We offer reliable, fast, and secure hosting so your website is always ready to support your business. With us, you’ll never have to worry about downtime or performance issues slowing you down.
Regular Plugin Updates to Keep You Ahead
Innovation doesn’t stop, and neither should your website. We’ll handle all your plugin updates, ensuring your site remains functional, secure, and ready to meet the latest demands. You’ll stay ahead of the curve without lifting a finger.
Site Monitoring and Security for Peace of Mind
Your website’s security is our priority. We constantly monitor your site to detect and address any issues before they become problems. With our proactive security measures, you can feel confident that your site is in good hands.
SSL Certificate: Building Trust with Your Audience
Potential customers will avoid your site if it seems unreliable. We make sure your SSL certificate is always active, so your visitors know they can safely interact with your site, leading to stronger connections and better relationships.
Website Optimization for Maximum Engagement
A fast, optimized website keeps your audience engaged and happy. We continually fine-tune your site’s performance, so your visitors enjoy a seamless experience that reflects the quality of your brand.
Website Backups: Prepared for Anything
Life is unpredictable, but your website shouldn’t be. We provide regular backups to ensure that, in case of any hiccups, your data is safe, secure, and easily recoverable. No stress, just security.
Malware Defense: for Complete security
We proactively protect your website from malware and other threats, ensuring your business stays secure and your customers’ trust remains intact.
Personal Website Consultations to Drive Growth
We collaborate with you through personalized consultations, crafting strategies that align your website with your business goals.
Auto-Updating Privacy Policy for Compliance
Stay compliant effortlessly. Our auto-updating privacy policy feature keeps your site aligned with the latest regulations, so you can focus on your business.
Website Maintenance and Support Plan Options
Standard
For low activity, small- to medium-sized websites- Domain name (URL for website)
- Standard web hosting
- SSL Certificate
- Regular plugin/software updates
- Daily website backups and security
- Website monitoring, dynamic malware defense
- Guaranteed cleaning and fixing if problems occur
- 1 hr/mo of web updates
- Starter support and website updates
- Discounted hourly rate for additional projects ($95/hr)
- Auto updating privacy policy
- Monthly analytics reports
- 1 hour website review call
- Premium/Elite hosting and support
Premium (most popular)
For moderately active, small/medium sized websites- Domain name (URL for website)
- Premium web hosting
- SSL Certificate
- Premium plugin/software updates
- Daily website backups and security
- Website monitoring, dynamic malware defense
- Guaranteed cleaning and fixing if problems occur
- 2 hrs/mo of web updates
- Monthly analytics reports
- Premium support and website updates
- Discounted hourly rate for additional projects ($95/hr)
- 1 hour annual website review call
- BONUS: Auto-updating privacy policy
- 1-hour quarterly website review call
- Elite hosting and support
Elite
For highly active, large/advanced websites- Domain name (URL for website)
- Elite web hosting
- SSL Certificate
- Elite plugin/software updates
- Daily website backups and security
- Website monitoring, dynamic malware defense
- Guaranteed cleaning and fixing if problems occur
- 5 hrs/mo of web updates
- Monthly analytics reports
- Elite support and website updates
- Discounted hourly rate for additional projects ($95/hr)
- 1-hour quarterly website review call
- BONUS: Auto-updating privacy policy
Website Maintenance Plan FAQ
Looking for more information? We’ve got you covered. If you still have questions, don’t hesitate to reach out—we’re here to help!
Are Maintenance Plans Required?
Yes, if we build or rebuild your website, a maintenance plan is required to ensure your website stays secure, optimized, and running smoothly.
Without a plan, several things can go wrong:
- Your site’s performance may suffer, leading to slower load times and reduced SEO rankings.
- Tools, plugins, and themes won’t stay updated, which is one of the main reasons websites get hacked.
- You won’t have automatic backups or restore points, making recovery difficult if an issue arises.
- You’ll miss out on monthly reports that offer insights into your traffic and page views.
- Most importantly, you won’t have our dedicated support for quick updates, tweaks, or fixes—you’d have to rely on your hosting provider.
What if I Already Have My Own Hosting?
No problem! We’ll help transfer your hosting seamlessly.
While you can stick with your current provider, keep in mind that troubleshooting issues could take longer. With our trusted hosting partner, we can resolve any problems swiftly and efficiently.
Do You Charge Setup Fees?
If we’re building your website, there’s no setup fee.
However, if we’re onboarding an existing site we didn’t design, there’s a $300 setup fee. This covers the necessary work to update your site, familiarize ourselves with its tools, and prepare it for ongoing maintenance.
Do You Take on Websites You Didn’t Build?
Yes! We’ll gladly maintain websites we didn’t build, as long as they use tools we’re familiar with or can easily learn. The hosting must also meet our requirements to ensure smooth performance and security.
Does Monthly Time Roll Over?
No, the monthly time included in your plan doesn’t roll over. Each month offers a fresh opportunity to make updates and improvements to your site.
What If I Require More Time Than the Monthly Support Allows?
We’ll do our best to fit your updates within the allotted time. If your updates exceed the monthly support time, we’ll provide an estimate and offer additional time at a reduced hourly rate as part of your care plan.
What Happens If My Site Gets Hacked While on the Plan?
If your site is compromised while on the maintenance plan, don’t worry—we’ve got you covered. We’ll clean the site, resolve the issue, and get it back on track with Google at no extra cost. The good news? We’ve had ZERO breaches for sites on our maintenance plans to date.
What’s Included in the Monthly Time?
Your monthly time covers updates or additions to your existing website, such as changing business hours, updating team members, adding new services, or refreshing content.
If more time is needed, you’ll receive a discounted hourly rate for additional work. However, the time is limited to your current site’s updates—it can’t be applied to new projects or a full redesign.
Do You Offer Discounts for Multiple Sites?
Absolutely! If you host and maintain additional sites with us, you’ll receive a 20% discount on each one, as long as they remain under your account.
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Become the Hero of Your Business Story
At Dynamic Spark, we believe in empowering your business with a website that works for you, not against you. Together, we’ll build and maintain a website that not only supports your business but also elevates your brand and helps you reach new heights.
With us as your partner, you can rest easy knowing that your website is in expert hands, always aligned with your growth goals, and evolving alongside your business.
Ready to unlock your website’s potential?
Let’s grow your business together with a plan that keeps your website secure, fast, and performing at its best.